Cord cutting question

Discussion in 'Techforge' started by MikeH92467, Jun 11, 2019.

  1. MikeH92467

    MikeH92467 RadioNinja

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    I'm looking to cut the DirecTV (virtual) cord in the near future. I've got 100 mbps service from CenturyLink (hey it's either that or CableOne/Sparklight here...don't judge). My wifi gets me anywhere from 15 to 20 mbps, which seems like it should be adequate, but I still get the not enough bandwidth error message on Amazon Prime and from Fandango.
    My Samsung MU7000's firmware is up to date.
    I'm considering having a hard line dropped from my upstairs office directly to the TV.
    So the big question will this fix the problem?
    I want to go to YouTube TV. I've never had problems with the YouTube dropping out, but does anyone else have experience with YouTube TV? Thank you in advance!
  2. Paladin

    Paladin Overjoyed Man of Liberty

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    I presume your router and TV can support 100 megabit Ethernet...if so, this should work.

    If your TV supports 802.11n, you might consider upgrading your router if it doesn't support it. Are you using 802.11g now?
  3. MikeH92467

    MikeH92467 RadioNinja

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    Damn if I know....how do I check :shrug:
  4. Paladin

    Paladin Overjoyed Man of Liberty

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    Can you post your router brand/model?

    I looked at the on-line manual for your Samsung set, and it recommends 802.11n, but it's not clear that every Samsung set has it.
  5. Paladin

    Paladin Overjoyed Man of Liberty

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    BTW, I use Ethernet from my router to my set (a few years old now) and it works fine, though I haven't tried streaming 4K other than the low bandwidth stuff on Youtube.
  6. MikeH92467

    MikeH92467 RadioNinja

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    I don't what the real brand is, but the label says CenturyLink 427. Interestingly, it's brandnew (had to switch when I went to 100mbps) and shows that it broadcasts at 4g and 5g
  7. ed629

    ed629 Morally Inept Banned

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    Could be the router, may not support the speed that you need for streaming. Upgrading to a new router may solve the problem. Also, try changing the channel that the router is set to. If you have neighbors or other routers on the same channel you are using that could cause speed or other signal issues.

    Also, the location of the TV could cause the signal to lose speed or signal strength. Install a wifi analyzer on your phone and check the signal at the TV. Check the signal at the back of the TV, near the center if you can. See how strong the signal is.

    Having a line dropped isn't a bad idea. It will give a stable connection and will prevent signal loss or speed drops from any interference you might have. It's not hard to do yourself. An alternative is trying how well a powerline adaptor works. But you can't plug them into a surge protector.

    Also, how big is your house, and sounds like you have at least 2 floors. You may need a mesh network for your wifi. They're easy to install. Eero and Google work well. They both have 2 ethernet ports on them, so installing one next the TV and then running an ethernet cable to the tv could also solve your issues. Another option would be a WAP network.
  8. MikeH92467

    MikeH92467 RadioNinja

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    I think I'm okay on the router. The setup has an automatic setting to find the best channel. I love the idea of a wifi analyzer. I'll check the app store! It is a two story setup. I won't do the work myself. Too many thumbs. Anyway, my wi-fi extender does have an ethernet port, so I will try that! Could save some $...thank you for the idea!
  9. steve2^4

    steve2^4 Aged Meat

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    When you say your wifi gets 15-20mbps where is that measured? That's 85% degraded from 100mbps that your ISP provides. Even if that should be enough to support 1080p (are you trying for 4K?) the degradation in quality as far as lost packets may not be good enough for video.

    Easiest test is to run ethernet from the router to the TV (if it supports ethernet) and see what amazon reports. Can you move the TV or run a temporary ethernet cable downstairs?
  10. MikeH92467

    MikeH92467 RadioNinja

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    The measurement is downstairs from the router. What really stands out is the Ping times....41.08 ms? Anyway, I'm going to run a hard line from the wifi extender to the TV and see what happens. ETA: Prime has some 4k programming available, but I haven't dabbled with that yet. DirecTV wanted something like $500 for a 4k capable box, unless I waited until about September to serve out my probation...or whatever... so :muad2:'em....
  11. ed629

    ed629 Morally Inept Banned

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    Log into the router and see if there's an option to upgrade the firmware on it. That could help with the issues you're having... or not. But it doesn't hurt to try.

    Even though your router does have an automatic setting for the channels, once you do check the wifi signal with the analyzer, use the analyzer to see which channels have the least traffic or none and set the router to that channel.

    The slowish ping times can be caused by interference, drywall, wood, stone, brick, tile, they're materials which do block wifi signals.

    Where is your router in relation to the tv and the house?

    Something else, I don't how comfortable you are at this, but check the ground on the outlet. A bad ground can also affect how well the wifi board connects. It's probable, but not likely it could be causing an issue.
  12. steve2^4

    steve2^4 Aged Meat

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    41ms is crappy latency should be 10ms. How did you measure this (and 15 to 20mbps)? On what device using what app? you're measuring the performance and throughput of that device and software as much as you are your router and ISP.

    you shouldn't need a wifi extender unless your TV is on opposite ends of a large house (not just downstairs). How far is the router from your TV? wifi extenders can introduce issues of their own.

    I'm on a 5Ghz wifi router from about 3 years ago (amazon link) it's dual band so it supports older wifi devices that don't support 5G (2.4GHZ is the other band). 5GHZ gives greater throughput but doesn't travel through walls as well.

    My ISP is contracted for 70Mbps.

    A wired ethernet connection to the router from my desktop (a 4 year old I3) and speedtest.net reports 71mbps download rates and 10ms latency.

    my cheap android (moto g5) via the speedtest.net app reports 71mbps and 10ms latency near the TV via 5G wifi. It's one floor up (router in basement) and about 30 feet away line of site through wood floors.

    I suspect your router and/or wifi extender is the weakest link.
    Last edited: Jun 11, 2019
  13. MikeH92467

    MikeH92467 RadioNinja

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    The router is in my office/bedroom directly up the stairs from the TV. I used a speed test widget on my iPhone to get those numbers. It's going to be interesting to hardwire from the extender to the TV. If it works, it would be a real win!
  14. ed629

    ed629 Morally Inept Banned

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    That's pretty close then, also, the wifi cards in tv's tend to be less powerful than the ones you find in laptops or some of the other wifi devices.
  15. MikeH92467

    MikeH92467 RadioNinja

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    Well, the TV saw the hardline and says its connected. We shall see... :):sixpack:
  16. steve2^4

    steve2^4 Aged Meat

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    I suspect the extender is the real problem. hardwiring from that to the TV may help a bit. The radio traffic it's creating is sucking bandwidth and it's adding latency switching traffic.

    Why do you need the extender again? Wifi should be fine less than 100' through walls and floors.
  17. MikeH92467

    MikeH92467 RadioNinja

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    You mean the gadget that's supposed to solve the problem, might actually be exacerbating it? Say it ain't so! :shock:

    Anyway, I'm going to run a test without the extender just out of curiousity. Of course, the drop outs are intermittent and there's no way to be sure of what's really going on. I'm planning to go ahead with the hard wire plan anyway, since I trust that more than wifi. Wifi is good enough for personal laptop use, but for any professional work or extended TV watching any dropouts just aren't acceptable.
  18. steve2^4

    steve2^4 Aged Meat

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    wifi is so good on newer routers that I don't run cat5 (or 6) any more except if the device doesn't have wifi. I'm using it to both the firestick and roku with no issues at all at 1080p. I don't have a 4K tv or box.

    Yes, the gadget you're using could be making the problem worse.

    It could also be a problem with your ISP, either their modem or line.

    Do you have a laptop or desktop you can connect directly to the router and run speedtest on? you need to check to see how much bandwidth your ISP is actually offering. If the results hardwired to the router are still crappy, next with appropriate protection (wear a condom) connect it to the modem bypassing the router.
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  19. MikeH92467

    MikeH92467 RadioNinja

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    I ran speedtest on my desktop which is hardwired and I'm getting right at 100mpbs so speed's not the problem. It's a router/modem combo, so I really think the problem is the extender.
  20. MikeH92467

    MikeH92467 RadioNinja

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    Since I unplugged the "extender" I haven't had a single dropout. This weekend I'm going to rent a Fandango movie and see how that works.
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  21. Bickendan

    Bickendan Custom Title Administrator Faceless Mook Writer

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    Bonus points if it's Bohemian Rhapsody :bigass:
  22. MikeH92467

    MikeH92467 RadioNinja

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    Already saw it! I settled on 2001: A Space Odyssey in 4k....it was amazing and no pauses!
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  23. MikeH92467

    MikeH92467 RadioNinja

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    Update: ever since I pulled the plug on that shitty little "booster" box, the TV's wifi connection has been rock solid. Also of possible interest: the MLB app that comes with the Samsung had only been producing 30fps. Not a problem since I have the subscription through DirecTV. However, while beta-testing just to make sure everything is ready for the great cord cut, I am currently using Hulu's 7 day trial to go along with my Amazon Prime subscription. Both are great. However, all of a sudden the MLB app with the TV is giving me 60fps. So there's another hurdle cleared! Sept 1 could be the big day! Oh, I'm planning to go with Youtube TV. I should be able to save about $100 per month. Not bad. Of course, the price will always go up, but such is life.
  24. steve2^4

    steve2^4 Aged Meat

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    I find my a-la-carte purchases on Amazon Prime have increased over the years. They also have individual channel subscriptions that are convenient to subscribe to (but to cancel you have to visit their website on a browser).