Wordforge disappears on Home Page

Discussion in 'The Help Desk' started by K., Nov 27, 2014.

  1. K.

    K. Sober

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    For about two days now, perhaps a bit less, my smartphone (Galaxy S5 running Chrome) will no longer display this site. Similar technology and the same browser on my tablet (Note 10.1 2014, again Chrome) have no such problems.

    When reaching the address wordforge.net, the browser window on the phone simply stays blank -- no error message, no more loading going on, just a full stop. My speculation points to some kind of problem in calculating dimensions for the responsive look of the site.

    Up to two days ago, this has always worked fine. Did someone change something in some setting, perhaps?
  2. ed629

    ed629 Morally Inept Banned

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    I have the same problem starting yesterday, it will load if I do a Google search then click on the link.
    • Agree Agree x 1
  3. gul

    gul Revolting Beer Drinker Administrator Formerly Important

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    Yeah, some people are reporting this on Facebook, too. @John or @Order2Chaos may need to tinker. Packard's guess seems like the right idea, that it's a rendering issue on certain browsers or screen sizes. Not sure, as it works fine on all of my varied platforms.
  4. Faceman

    Faceman Negative Creep

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    It did this on my computer last night several times.
  5. foil1212

    foil1212 Jose "Mom Fan" Alvarez Staff Member Moderator

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    It was happening to me, but a direct link to the red room got me in. I think if you click home it will probably bring you to a white screen as well. I've been navigating using the forum button.
    • Agree Agree x 1
  6. Tuckerfan

    Tuckerfan BMF Staff Member Moderator

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    If you click any of the 'Home' buttons or the Wordforge logo, you get the blank screen.
    • Agree Agree x 1
  7. K.

    K. Sober

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    Confirmed, even on my desktop (Win7, Chrome).
    • Agree Agree x 2
  8. ed629

    ed629 Morally Inept Banned

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    So the problem is the home page of WordForge, not the content pages.
    • Agree Agree x 3
  9. gul

    gul Revolting Beer Drinker Administrator Formerly Important

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  10. gul

    gul Revolting Beer Drinker Administrator Formerly Important

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    This is also consistent with what Dayton reported when "using Google" for Wordforge. I've updated the thread title for accuracy.
  11. K.

    K. Sober

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  12. shootER

    shootER Insubordinate...and churlish Administrator

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    I'm not having any problems on my laptop using Firefox or on my smartphone using Safari. :shrug:
  13. Order2Chaos

    Order2Chaos Ultimate... Immortal Administrator

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    I didn't change anything, but I definitely see it happening at / (Safari 7.1 Mac) but not at /index.php. Interesting. It's not Ad-block related, and I get a completely blank page, even viewing source. This *feels* like a server configuration problem.
  14. shootER

    shootER Insubordinate...and churlish Administrator

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    Now I'm getting the blank home page on my phone.

    Thanks, Obama. :garamet:
    • Agree Agree x 4
  15. Amaris

    Amaris Guest

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    I'll certainly look into it.
    • Agree Agree x 3
  16. Diacanu

    Diacanu Comicmike. Writer

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    I couldn't get into WF at all for all of yesterday, and most of today until just now.
  17. mburtonk

    mburtonk mburtonkulous

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    No problems with tapatalk.
  18. Amaris

    Amaris Guest

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    If you're having trouble, just go to http://www.wordforge.net/index.html
    For some reason, Wordforge's vanilla .net address is bringing up a blank page. I removed our old index.html, which was blank, but it has yet to start redirecting to WF's index page, so I'm still working on it. Still, clicking on the home page will take you to the index, as I am having it redirect there.
    • Agree Agree x 2
  19. Amaris

    Amaris Guest

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    Everything should now be working properly. I've tested it on my phone, my tablet, on my PC, and I'm not seeing blank pages when accessing the primary URL.
    • Agree Agree x 4
  20. K.

    K. Sober

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    Confirmed. Start the hero's welcome.
    • Agree Agree x 1
  21. tafkats

    tafkats That'll put marzipan in your pie plate, bingo! Moderator

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    The web interface seems to be inaccessible now. Most pages yield "the requested URL /index.php was not found on this server." Wordforge.net with nothing after it gives a longer Xenforo error message. Tapatalk works fine.
  22. mburtonk

    mburtonk mburtonkulous

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    Same here.
  23. Elwood

    Elwood I know what I'm about, son.

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    Tapatalk is fine. The Web interface doesn't work at all.

    Sent via a Courier Pigeon named Bucky.
  24. tafkats

    tafkats That'll put marzipan in your pie plate, bingo! Moderator

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    Bucky seems to be fine as well. :borg:
  25. Amaris

    Amaris Guest

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    The issue should now be resolved.
    • Agree Agree x 2
  26. shootER

    shootER Insubordinate...and churlish Administrator

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    What was the problem?
  27. Amaris

    Amaris Guest

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    Index.php file went missing.
    • Agree Agree x 1
  28. Amaris

    Amaris Guest

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    Oh, and there might be some occasional issues with page loading for a little while, so if you get a blank page or an error, just punch in wordforge.net/index.php. That will work until everything's all nice and smooth again.
  29. Faceman

    Faceman Negative Creep

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  30. Amaris

    Amaris Guest

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