Okay here's something new: today I received an e-bay sale package from FEDEX with my correct address (so far so good) but not my name. Not even close to my name. I don't even have an e-bay account. Nobody by the name on the mailing label has ever lived here. There a package slip detailing the item and a "your item wasn't sold" statement or something. So I don't know who was trying to sell what nor am I interested. I just want this item to get to it's rightful owner. Finding out why & how these people got linked to my address would be kinda nice too. I went to the e-bay site and according to the "help" categories my situation has never happened before. And I cannot find any phone number te e-mail nor any other way to contact an actual human being to talk to. So if anyone has any advice here I would appreciate it - thanks!
Negative. The shipping label has my address exact, but a name not even close to mine. On the advice of E-bay (I was able to use a chat function option with somebody who didn't quite grasp what I was trying to explain for a while but I think I got through finally) I went down to my local FEDEX office which was open until 6:00 PM today. But their one Saturday employee was on their two hour lunch break at 3:00 PM and I didn't have time to wait, so I'll try them on Monday. I did e-mail the seller (or maybe buyer of the cancelled order) to let them know the item is safely in my hands until I can get FEDEX involved since it's their screw up.
You should be able to get FedEx to pick it up. Go to the website and enter the tracking number. Follow links for support/customer service.
Not a good idea. If FEDEX are so FUBAR that they have my home address mixed up with someone else's name in their shipping label database I'm sure not going to do this online. I need to go old school eyeball-to-eyeball with an actual flesh and blood FEDEX employee to explain tome how this happened, and what is their plan to keep it from happening again.
I think you should open it up and look at the packing receipt. There might be an email listed on there.
a cassette tape according to the packing receipt. Apparently the situation is this: somebody was selling a tape and the order was cancelled. The e-mail address of the would-be purchaser is on the packing receipt. So I guess the tape was destined to the person who was originally selling it since the deal fell through. Their name is on the shipping label with my house address underneath it. But I am not that person! No member of my family is that person. Nobody with that name has ever lived here. But somehow FEDEX has this guy linked to my address. Hard to mix my address up with his since I'm not even an e-bay member, thus I've never sold anything on e-bay. I almost wish I could sit down with a representative from e-bay and a representative from FEDEX to get this tape to where it should go. Those days are long, long gone. The people who screwed this up might be from different countries the way everything is outsourced these days.
UPDATE! THE PLOT THICKENS!!! Today I was at my son's house helping him with yardwork. When I told him about the cassette tape belonging to Billy Joe Cain getting delivered to my house he showed me an-ebay delivery that he received a few days ago but that he never ordered! My son still gets his mail/packages delivered to my house and he picks them up every few days. Anyway the e-bay item that he never ordered was a customized sports jersey or something with the name.....wait for it.....CAIN on the back. So here's the bottom line: this Billy Joe Cain isn't getting his e-bay packages because-bay has my address as the delivery destination! But there is hope! On my son's recent package there is the name and return address of the seller. Thus I will write him a letter telling him that Billy Joe Cain is no doubt very upset because he never got the jersey he purchased. Thus it will be up to him to contact e-bay (lotsa luck!) to get them to fix the problem of Billy Joe Cain being linked to my address. What's weird is the jersey package had my son's full name & address on the package! It didn't have Billy Joe Cain anywhere on it! But obviously it was a jersey made for CAIN since that's the name on the jersey.
there's nothing red room about this AFAIK. E-bay has a member's address listed as my address. I am trying to find out how to correct the problem so that Billy Joe Cain can get his merchandise. Perhaps other wordforge members have experienced similar situations dealing with e-bay.
Nice tray at humor, but his name is Billy Joe Cain. I would love to have his e-mail or mailing address so I can let him know what's going on. E-bay tries to stay as uninvolved and uninterested in their members' issues as they can....not cool!
You offer an "all you can laugh" comedy buffet for one set price? Sounds like a deal! Anyway update 2.0 e-bay sent me a message saying because of COVID they can't offer telephonic support or an e-mail address to contact them. The message was a complete cookie-cutter "form letter" saying "we hope we can help you" when I already sent them all the details (including the second CAIN incident) so it's obvious they are not going to even attempt to solve my problem. Then whenever I reply to their BS form letters they send me a survey that I can't fill out because I don't have an e-bay account. I can't "opt out" without signing into my account...which I don't have. So tell me e-bay fans how again did they ever get to be so popular with their substandard customer service?
e-bay isn't a retailer. They provide the marketplace for private sales. All transactions are person to person with possibly a 3rd party intermediary for payments (paypal). If anything, the buyer listed your address for some nefarious reason or they were just careless. I'd check all the regular places to make sure you're not the victim of identity theft. If the addressee is unknown to you, contact fedex for a pickup and return to sender. I'd use Fedex's website as opposed to talking to someone in indonesia.
Sounds like a method to establish an address for an ID. They might be able to get something like a credit card or some sort of illegal substance sent to your address and they pick it up before you can get it. I would contact paypal and tell them about it being they are probably the ones who will be scammed by establishing an address through ebay. You need to have them shut down their methods for payment for that account and put a warning on the account for ebay buyers. They should be the ones happy to find out about this sort of thing. This might also deter a person from using your address if they see you are aware of the problem. They are probably looking for an easy victim who does not pay attention. At the very least the person won't be able to use paypal to purchase from ebay without paypal. Also, if someone is getting their packages sent to your home there is a purpose. They are planning to pick something up there eventually. That means they probably know your habits already and that they can grab something there in between delivery and when you get home. Fed ex probably does not care who is listed on the label for the address. I would check with the PO to see if someone has filed a change of address form to your residence, and they may have some way of flagging your residence to make sure someone doesn't claim to be a resident.
Pay pal is shut down for the COVID according to their website and phone recording. Ebay is shut down for the COVID too. That said there is no actual return address on the cassette tape. The tape was shipped from SHIPPING MANAGER PITNEY BOWES 1850 AIRPORT EXCHANGE SUITE ERLAGER KENTUCKY 41025 That's not even an actual person's address AFAIK. I do have an address of who shipped the rugby jersey. I wrote (snail mail since I have no e-mail address) to them explaining that what they sold never made it to Billy Joe Cain (whoever that is). If I ship it to them I'll have to pay for it since my son opened up the package because it was addressed to him and had no packing list on the box so he didn't know what was in the box. It could have been something he ordered and forgot all about, because many shipments these days are delayed because of....wait for it....the COVID. Assuming no criminal scamming is going on then it's just sheer incompetence. All I can do is try to contact the buyers & sellers and tell them I have their stuff and I'll ship it to them and they can hash it out among themselves and Ebay. I don't mind paying for shipping, I've had mail screwed up myself many times and things never make it from point A to point B so if I can help somebody out I will.
Um. The shipping company will return it to the sender. You don't have to pay to ship it. You don't have to contact the shipper. I'm a little concerned this doesn't register with you.
The shipper can't send the cassette package back because when FEDEX put the label on the package it completely covered up the return address and you can't get the label off to read the address. But that's a moot point because the tape doesn't belong to the sender anyway. The tape should have been sent back to the seller Billy Joe Cain. But the tape got sent to me. All FEDEX could do is mail it back to my house, or hand it back to me. Also Billy's address was covered/destroyed by the FEDEX label. Thanks FEDEX! Anyway I hope that cleared things up! That said I found out I do still have my ebay account after all these years of not using it. So I found the item (still listed for sale) and sure enough there is Billy Joe Cain's smiling face! So I messaged him through the e-bay message function but of course for privacy reasons I couldn't include my e-mail address for Billy to contact me, or the e-mail of the dude who tried to ship it to Billy. But I explained the situation: somehow this item got shipped to my house in Georgia instead of Billy's house in Texas. But moot point #2 on Billy's e-bay info he says he was in the process of moving into another house. I hope Billy doesn't intend on moving in with me....I don't know who he is and I don't need to rent out one of my bedrooms. I mentioned that my son got a package about when I got mine that was a rugby jersey with the name CAIN and a number 4 underneath the name. So I am at least making some progress in this mystery anyway!
What? Are you trolling me? Mods, please issue a warning. Fedex will pick it up (if you ask them to!). They will note in their tracking that there was a delivery exception. If they can't return it to the sender, the sender will contact them, or the person who it was shipped to, and they will update via the tracking number where it should go. If neither the sender nor the intended recipient contact fedex, it will go to their giant warehouse of unclaimed shipments. Either way it's not your problem.
No, I'm not trolling. I've never had a situation where: 1) I received a package I never ordered that was addressed to my house. I've gotten a neighbors package, but this package was addressed to my house. 2) The person to which it should have been shipped (Texas) has moved and when the package is reshipped it will very likely still never reach it's intended target. 3) The glued-for-life FEDEX label completely obliterated both the original Texas address and the senders return Kentucky address. 4) A package was sent to an address (my address) when the shipment went south that had nothing to do with the transaction. 5) FEDEX may very well end up sending the same package to me again. I realize it's "not my problem" but since the experts at FEDEX/E-Bay obviously failed in their simple mission I want to get the item to the proper owner rather than pass the buck. I guess I'm funny like that. I realize that this is the green room but if you are going to act like a d***head about it then don't offer me any more advice.
no big deal! Yes it can be frustrating explaining things (my situation, your solution) from a distance. I'm just figuring if FEDEX/Ebay can't explain how my address got linked with another customer's name it will likely happen again. How did it happen in the first place? Thus I need to do this person-to-person (and in person!) eyeball-to-eyeball at an actual FEDEX office where an employee has time to deal with it. I want names of actual live humans should this not get resolved in a timely manner. The FEDEX drivers are practicing for the Indy 500 - they don't have time for anything time consuming or out of the ordinary, so I'll do it old school face-to-face at the FEDEX office.
Do yourself a favor @oldfella1962 . Spend as much time checking your identity and your family's for weird credit applications or loans as you are trying to get these people their junk. Make sure to check it at least once a month for the next few months to make sure no one is taking out anything in your name. wacth your bank statements also. Do it for your wife and son also since he seems to be involved. Someone is trying to pull something and I hope it has nothing to do with you, but it might. No good deed goes unpunished and I would say stop trying to contact any of these people because it could be some sort of phishing thing where they are trying to get information. You have done far more than you need to over this, but be careful with how much contact you have with whoever is on the other end of this.
Thanks! Yes I check my bank account constantly, and my son does too. As for credit applications and whatnot which credit agency would you suggest? I know there is TRW (are they still around?) and a few more. Some might be free but that's not a concern - I want a good one, so any suggestions would be appreciated. Anyway I did get the Billy's address from what was left of it underneath the FEDEX label. I went on e-bay messaging and (because of their strict security policy of not being able to give or get e-mail addresses or names or street addresses) I asked him to describe his house after I went on google maps street view and typed in what I thought was his full house number in his address. It was a match! So now I have the correct address, and I'm mailing his package off through the actual post office and bypassing FEDEX because they screwed things up. So here is a summary of what happened: when the guy in Kentucky cancelled his order and tried to ship the item back to Billy he had Billy's correct name and address in big bold letters. Thus one would think that FEDEX would ship it to that address - that's pretty much their mission. However FEDEX put a big shipping label on the package with Billy's correct name.....and my correct street address underneath his name. The correct Billy address was covered up with the FEDEX label along with the correct Kentucky return address. Billy's address and my address are not even close to a match...not even a little bit. So why did FEDEX put my address on the label? Yes commercial companies have used FEDEX to mail me things in the past, so I'm in their database obviously. Billy has used E-bay countless times, so no doubt he's in their database too. But FEDEX screwed it up obviously. That said I will take precautions and get my credit checked out and identity theft too but I'm not sure of the process. Even if this was a simple human/computer error situation other people can always be trying things so I'm using this as a wake-up call to stay vigilant. Thanks for the advice everybody who helped!
