Usefulness of The Help Desk.

Haven't they all been addressed? This one is just addressed with ridicule.

Long answer: My highly amusing response answered your question as best as it could. You want an answer that won't come, because it can't be answered without being able to go all the way back to every post ever made, and tallying up satisfied posters (and unsatisfied as well, depending upon the case). In places where the user never returns to comment on whether or not the question was answered, or whether board policy changed and has since changed to something else, thereby eliminating evidence of the previously fulfilled request (short of going through every thread with a fine toothed comb to see if that policy was enforced), what you're essentially asking is for us to give you an overly long, absurdly complex, massively time consuming answer to a question you'll ask again six months from now.

Short answer: no u.

John wins the thread!

In other words - we ignore all Help Desk complaints and here's a bullshit reason why.

Going back to old posts. What nonsense. I can't remember any Help Desk post in your time, or the time of any other mod, that required going back to old posts.

I'm asking a very simple question. Under the present ownership, how many Help Desk questions have been listened to? Come on, we're only talking, what, two to three years here? Not 13. Shouldn't be that hard...

More than 1.
That is a simple answer to a simple question.

Would you like me to rep your post?

Nope. Don't care about rep. Just want an actual answer. "More than one isn't". What the one that isn't the painfully fought for discouragement concession?

Rep is one of the issues that was addressed in the Help Desk. By us. We ended up with this system. Which you recommended.

Chup, any attempt at answering would necessarily be subjective, as John clearly pointed out. You'll just need to draw your own conclusion on this one.

In short, the Help Desk has been useful, and the staff has listened to people making complaints, asking questions, and offering suggestions. That it is often done in a joking, half-serious manner does not negate the fact that there are tangible results (the aforementioned rep system). If you're looking for a quantitative answer, @Goldstein the Space Jew, then I have to ask why? It may help me give you a more specific answer, if that is what you seek, but I don't think it is at all relevant to seek out numbers, since it says nothing about the quality of the questions, suggestions, or feedback itself. After all, if I turn down a hundred attempts to have a member banned, but approve of one well-considered request for a new smiley system, what does the 100 unsatisfied posters to 1 satisfied poster actually tell you? Now, if you're upset about style, I can't help you with that. This has been the nature of Wordforge since it began, and I doubt it will ever change.

So, have I been sentenced yet?
Y'know, for my "crimes"?
Remember those?
Those crimes I did?
Am I gonna get the chair?
I sure am askeered of the chair.

The comfy chair? Because I will put you in the comfy chair.

There, that should satisfy Chup.

Every time I opened a help desk thread I've gotten the reaction from staff I had wanted. Does that answer the question?

You should start a Help Desk thread about it.

I'm gonna open a Help Desk thread about that gorram avatar you're using. Like to scare me out of ten years' growth, that is.

I first saw it on my phone, and just thought it was some hotty with big tits. Imagine my horror to first see it on a large monitor.

So, you're saying power's not an aphrodisiac?

Could be worse....

Possible NSFW.

You may as well discuss it in this thread. I don't think anything important is going on in here.

I think that people just want to feel listened to.

Look, this board is pretty much shits and giggles for most of us now. But it doesn't mean every member feels that way, so you guys still have to play as if you are offering a service (which you are). It just feels to me that whatever complaint is registered is dismissed, mocked or fought against. Whatever you discuss behind the scenes is immaterial. Unless you guys have no interest in feedback?

While that would be nice, I suppose seeing as they're paying and we're not, we're the ones offering a service. At some point they'll figure out we're just here for their amusement, and then they'll probably invite someone like @gturner to join just to mess with us. Oh, wait.

Well, FWIW, even when I'm joking, I'm always listening.

good one

Nope, I'm serious on that one.

As serious as Leslie Nielson in Airplane?

Surely.

Don't call me Shirley.