BT phone shenanigans

Discussion in 'Techforge' started by PGT, Apr 4, 2007.

  1. PGT

    PGT Fuck the fuck off

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    This is too obscure for anyone to really help but anyway...

    I have one phone socket downstairs (filtered) and one upstairs (also filtered). The phone is plugged in downstairs, the ADSL router is plugged in upstairs.

    My phone has stopped working and my broadband has died as well. The broadband died two nights ago then came back and is now dead again. The phone just seems dead.

    However, when I remove the main BT socket front and plug a phone into the test socket I get a dial tone. I haven't tried the router in the test socket.

    WHAT THE FUCK DOES THIS MEAN?
  2. Ebeneezer Goode

    Ebeneezer Goode Gobshite

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    been any storms near you?

    last year we had a storm, and the exact same thing happened to me, turned out my modem and microfilters were fried.
  3. PGT

    PGT Fuck the fuck off

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    ^ hmmm. Don't think so but that is the only thing I can think of that makes sense - the hardware being fucked, I mean.
  4. Dan Leach

    Dan Leach Climbing Staff Member Moderator

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    :shrug:
    Try changing the filters round...
    Other than that, sounds like a job for BT
  5. PGT

    PGT Fuck the fuck off

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    ^ not if the phone line is working - which it is through the test socket. They claim it is not them in that case.
  6. El Chup

    El Chup Fuck Trump Deceased Member Git

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    Unfortunately BTman tends to arrive late and gets held up changing in telephone boxs while looking at call girl cards.
  7. Dan Leach

    Dan Leach Climbing Staff Member Moderator

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    Could it possibly be very low gain on the phone line?
    BT are famous for reducing the electricity in their lines to the absolute minimum possible to save money. Maybe yours has dropped so low that it isnt enough for the upstairs socket to support a router or phone and only jusy enough for the downstairs socket to support a phone...

    ...im grasping at straws here :)
    Borrow a phone/router and a few filters and see if your stuff is goosed
  8. PGT

    PGT Fuck the fuck off

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    Seems incredible that both my phone and router would get fried when we've not had anything dodgy happen weather wise etc. But given that the phone line is clearly not dead...
  9. Reno Floyd

    Reno Floyd shameless bounder

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    Sounds like it's time to go wifi and voip and steal it all from someone else whose phoneline works ;)
  10. Kyle

    Kyle You will regret this!

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    Wait, is the DSL box connected to a filtered jack?

    If so, that'll screw you up.
  11. PGT

    PGT Fuck the fuck off

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    ^ Don't understand the question...

    Anyway, everything works in the test socket. Ergo there is something wrong with a wiring connection somewhere. Joy.

    So, I probably need to get an electrician round to have a look...
  12. Kyle

    Kyle You will regret this!

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    You say:

    So, is the phone socket that you plug your DSL modem into the named, filtered, upstairs socket?

    If so, you can't have a filter between the DSL modem and the phone socket it plugs into.
  13. Ebeneezer Goode

    Ebeneezer Goode Gobshite

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    ^if i'm reading you right then :wtf:

    SOP to have a filter so you can use broadband and the phone line at once through one socket...
  14. PGT

    PGT Fuck the fuck off

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    :wtf:

    My main phone socket is down stairs. The one upstairs is an extension. But both have micro-filters between the hardware and the socket - but they aren't built in or anything, just an extra bit of kit.

    Does anyone have filters built into their sockets? :soma:
  15. matthunter

    matthunter Ice Bear

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    Yes, or my TARDIS doesn't work properly.
  16. Kyle

    Kyle You will regret this!

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    Right. Any phone needs a filter between it and the wall jack. However, at least over here in America, the DSL modem cannot have a filter between it and the wall jack. There are splitters that you can use so that you can plug both the DSL modem and the phone into one jack, but then, the filter goes on the phone side and the modem side is unfiltered.

    Maybe it's done differently over in Britainland :shrug:.
  17. matthunter

    matthunter Ice Bear

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    No, it isn't, it's just that all filters commonly sold in the UK are the splitter version you describe, so we just refer to them as filters - therefore there's nothing in PGT's sentence about "having a filter between the modem and the socket" that seems strange to me, even though you're technically correct that the device doesn't filter the signal going into the modem.
    • Agree Agree x 1
  18. Kyle

    Kyle You will regret this!

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    Oh, I see.

    Anyway, if you unhook all the filters and the DSL modem, do the phones work normally? If so, I'd say either a filter or the modem is on the fritz or something.