Alright, I'm pinging a server that I play an online game with Ping Plotter, and I'm showing 100% packet loss on the 11th hop. According to my reading, the problem is with Qwest. My ISP of course can't/won't do anything because it isn't their problem, so what other choice does that give me? I tried to email Qwest, and haven't gotten a reply back, and this is starting to piss me off.
Seems like just a random server I'm going through. There are 15 hops in all.... My final destination is 64.37.64.51 and the packet loss is happening between 205.171.26.57 and 205.171.29.170
As far as i know, there isn't anything you can do, besides hassle Qwest. If you're lucky their routing server will die and the net will pick up a different route. The more likely thing is that Qwest will just fix its problems, as something like that is unlikely to be policy
I'm trying to get on online chat with them.....but their stupid thing keeps crashing. Thanks for your help though.....you just saved my ISP from a severe bitching.
Oh... Could you ping www.qwest.com and see what you come up with? I'm getting the same packet loss there too.
Nice....apparently I can't ask them for help because I'm not a Qwest customer. What a bunch of retards.
I am getting a good and consistent ping reply, but when i visited their site 10 mins ago it was very slow and messy, they obviously have some backbone problems. Qwest routes some of the US backbone, and probably controls many domain name and routing servers. If they are messing up the internet will just end up routing around them. Unfortunately if your route from you -> something you want is universally DNS'ed as through them you cant fix it until the internet heals itself... ...At least i think so. Oh you could try accessing the net through a proxy, that would give you a different route to destination. But is i've never needed to use a proxy i dont knopw much about how to do it
Yeah, I don't want to use a proxy. I talked to their tech support a couple minutes ago...the first 3 guys hung up on me because I'm not a paying customer, but the 4th guy listened. He said he talked to the people who look after the servers, and they didn't notice a problem. But they had limited information, so I should call back tomorrow. I'll think about it.....I really don't want to get pissed off at them. Thanks though.
Does this make sense? Because everyone I'm asking about this is telling me they see no problem with it. Yet I'm constantly timing out on that 11th hop. And so are the people at tech support for my ISP.
